![]() ![]() When it finishes it will show a screen which says application has lost connection with device it will ask you to retry or cancel.Īt this step connect the switched off device, it should boot the device. It will show verification of data integrity. When you select recovery it will show you the product that is already downloaded from the initial steps. DO NOT CONNECT YOUR PHONE INSTEAD SWITCH IT OFF at the bottom left click on programming and select recovery. after that is done go to product support tool for store option go offline and in the main screen click file and select product rm-XXX ![]() As you said it is already showing in the list select the product and download again. (And I've already put all the files in the correct folder, plus NSU recognizes it in the download section)First run the NSU as admin then open the data package manager, if you have patched it type your RM-XXX if will show you the FW that is there for the RM and the product code that you need. While using offline mode, I got something like no correct software exists on the PC. ![]()
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